FAQ

Kits

Where can I order my kit? Link: HERE

 

What should I order for the Kit? The kits come in package deals and you need to order everything within the package. It is your choice between the Sack Pack or the Back Pack.

Elite teams must purchase the Elite package (inc. Blue Jersey)

 

How do I order a Goalkeeper Jersey? A link for GK jerseys will be sent as soon as they are uploaded onto the website.

 

If my sizes are too big or small – what can we do to exchange them? Unfortunately the manufacturers will not exchange however if you complete the following form – we can exchange your tracksuits/ shorts in house: Exchange Form


REGISTRATION

Please go to our website and either log in or create an account:

Once on the correct registration page for the program you are enrolling your family member in

  • Select the your child’s age level/fee
  • Electronically sign the waivers
  • Select the type of payment you would prefer either full or installments.
  • Review your order, edit if you need to make any changes.
  • At the bottom of the REVIEW page you will have the opportunity to ADD your additional family member.  Please make sure you register both of your children in the same session to take advantage of sibling discounts if one is offered in association with the program you are interested in.
  • Once completed you should arrive ​at​ the checkout page.
  • Review  – your statement with the type of payments selected should show up along with processing fees

Submit your payment and funds will be deducted automatically.

Please note :  your registration is NOT complete until you have submitted either the first installment payment or paid in full.  Once completed, your roster position is secure.  The 1st installment payment and/or payment in full in the amount of ($250) is non-refundable should you change your mind after accepting the roster position.  After July 1st when rosters are submitted to the leagues you are fully committed to CCSC.  At that time you are also fully committed for the full fee.
Once completed, the club will contact you with a link to order the club’s uniforms.

Billing Questions:  Contact Marie -billing@chicagocitysoccerclub.com

 

REFUND POLICY

Fees for participation in the club covers the entire soccer year from July 1  – ­ June 30. The club invest 100% of your fees into your child’s soccer development.  Chicago City Soccer forecast out the entire soccer yer (July 1- June 30) based solely on the players registrations.  A players who accepts an invitation to  be rostered on a team with Chicago City SC commits to pay the entire player’s fee for the soccer year.Registration fees are non­refundable and non­transferable once the season has begun.(July 1st)

No refunds partial or full will be extended to any player who decides not to play for any reason including suspension or termination. This includes installment payments. As we are a 501(c)3 organization, this policy is strictly enforced in order for us to organize team rosters, meet the state and league registration deadlines and maintain club finances.

Circumstances do arise that are unique to each family, exceptions such as season ending injuries with supporting documentation may be considered.  Approval is needed whether a full or partial refund is requested by the President of the club and/or Executive Director.  Requests must be made in writing to be considered.  Full refunds will be made for any team or program cancelled by Chicago City SC.

If any payments are late or in default, the player will not be allowed to attend any practices, games or tournaments until payment is made. Guardians will also be held liable for any and all attorney, court and administrative costs associated with the collection of unpaid fees.

We appreciate your commitment to Chicago City and understanding to invest in each player’s future soccer growth.


GENERAL QUESTIONS

When are practices and games?
Games take place on weekends in the fall, winter and the spring. Teams practice twice weekly during the outdoor seasons and once weekly during the winter. Our teams employ dedicated professional coaches per each team that will guide their players technically and tactically throughout the year. Our teams also enter tournaments each season, which are a highlight for our children and their parents.

Where are the practices and games?
Practices are held at Montrose Beach grass fields, Wilson Turf, and Clark Park. Home games are either at our home field, NNHS or at Lane Tech High School in Lakeview. Away games are spread throughout the metropolitan area concentrating for the most part along the north shore.  We try to keep our teams playing close to the city but teams in higher divisions will expect to expand this travel.

What costs are involved?
For the 2016-2017 travel program, U8-HS, the fee varies by age group.  Please go to our Fee Schedule page for fee breakdown.  Each player will receive over 160/hrs of training,  over 30 league games, tournament and skill development.  This fee includes Club and all League registrations, outdoor/indoor field space, tournament cost and coach expenses. By Club rules, however CCSC may provide partial financial assistance so as to not deny any player the chance to play due to financial limitations if funds are available.

These fees are subject to change without notice and are based on estimates.


REFUND POLICY 2018-19

Fees for participation in the club covers the entire soccer year from August 1  – ­ June 30. The club invest 100% of your fees into your child’s soccer development.  Chicago City Soccer forecast out the entire soccer year (July 1- June 30) based solely on the players registrations.  A players who accepts an invitation to  be rostered on a team with Chicago City SC commits to pay the entire player’s fee for the soccer year.

Registration fees are non­refundable and non­transferable once the season has begun  (July 1st of the playing year).  A $250 non-refundable registration fee will be applied if you should decide to terminate your registration/roster spot before the start of the playing year (July 1st).  Once the playing year has begun, all fees are nonrefundable.

  • No refunds partial or full or cancellation of future installment payments will be extended to any player who decides not to play for any reason including suspension or termination during the season. As we are a 501(c)3 organization, this policy is strictly enforced in order for us to organize team rosters, meet the state and league registration deadlines and maintain club finances.
  • Refunds are NOT provided because families cannot, or will not, accommodate their schedules to CHICAGO CITY SOCCER CLUB practice or game times.
  • Circumstances do arise that are unique to each family, exceptions such as season ending injuries with supporting documentation may be considered.
  • If the family is moving out of the area during the season and the distance to team practices/league games is too far for consideration with supporting documentation a partial refund/or cancellation of future payments may be requested.
  • Full refunds will be made for any team or program cancelled by Chicago City SC.
  • If any payments are late or in default, the player will not be allowed to attend any practices, games or tournaments until payment is made.
  • Guardians will also be held liable for any and all attorney, court and administrative costs associated with the collection of unpaid fees.
  • CHICAGO CITY SOCCER CLUB reserves the right to change this policy at any time and to deny or approve a refund for any reason. We strive for consistency and fairness and will evaluate every request objectively. However, there may be circumstances, that we did not foresee when forming this refund policy that may require us to deny or approve a particular refund request or to change the refund policy.
  • If you would like to submit an appeal for a partial or full refund or to stop future payments if paying via installments, approval is needed in writing with supporting documentation to be considered by the Chicago City Soccer Club Board of Directors.
  • To begin your request, please use this link: REFUND REQUEST FORM

We appreciate your commitment to Chicago City and understanding to invest in each player’s future soccer growth.


FINANCIAL ASSISTANCE

Program Purpose

Created as a non-profit (501-c3) for the purpose of providing youth soccer experiences to every eligible player who wishes to participate, Chicago City Soccer Club Soccer Club provides a limited amount of financial aid based on the Club’s annual budget to player’s whose families are unable to pay the full cost of registration and/or club fees.  Chicago City Soccer Club Soccer Club grants financial aid on the basis of financial need (NOT player ability) and requires information to determine the need for financial assistance. All players seeking financial assistance are required to complete the online Financial Aid Application via FACTS. The Executive Committee of the Chicago City Soccer Club Soccer Club will review your request once we receive ALL required documentation and the application completed. All information on provided will remain confidential. Please note that any previous monies owed by the applicant or any family member to the club must be paid in full prior to any aid being considered.

 

Financial Assistance

Financial Assistance covers a portion of a player’s team fees.  It does include additional tournaments not covered in the team fees, travel lodging, apparel/uniform or miscellaneous expenses.  CCSC does not award 100% assistance.

Submitting an assistance application does not guarantee financial assistance.  Among the criteria considered when determining financial awards are player’s commitment to playing soccer, their team and the club.  The Parents/Guardians commitment to the team and the club.  The Parents/Guardians and player’s willingness to help the club throughout the year. (must commit to at least 8 volunteer hours) and the Parents/Guardian & Player’s commitment to abide by the Players Agreement and the terms of the awarded financial assistance. Payments are required and late payments will be accessed.  If payments are later than 30 days, the player’s participation in team events will be suspended until the account is back in good standings.

 

Proof of Need

CCSC will use the organization FACTS to help us gather and determine the necessary documentation for determination.  You will be required to complete the application ($35 fee) and provide a copy of the tax filing for the most recent complete tax year.  Applications that are incomplete or missing the required documentations will not be considered.

 

Volunteer Commitment

Families receiving financial assistance are expected to complete 8 hours in volunteer commitment to the club.  Through our program DIBS on our website, we will post throughout the season ‘jobs’ associated with a specific amount of hours associate with that particular task.

For additional questions about the club’s financial assistance program, email billing@chicagocitysoccerclub.com


Forms